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Privacy Policy

Who we are

Solvena Clothing LTD is a UK company. We're the data controller for personal information we collect through this website.

What we collect

When you place an order, we collect the information needed to fulfil it: your name, delivery address, email, phone (optional), and payment card details (processed by our payment provider — we don't store these).

How we use it

To process and deliver your order, respond to enquiries, and — only if you opt in — send occasional email updates.

Who we share it with

Our shipping carriers, our payment processor, and our email provider. We do not sell your data.

How long we keep it

Order records are kept for 6 years for accounting and warranty purposes, as required by UK law.

Your rights

Under UK GDPR you have rights to access, correct, delete, or export your personal data. Email hello@solvenaclothing.com to make a request.

Complaints

If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).